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Capability and Maturity

Capability Maturity broadly refers to a process improvement approach that is based on a process model and best practices that lead to improved business performance of an organization. It demonstrates organizations capability to consistently provide products and services that meet customer requirements and expectations to enhance customer satisfaction through business processes.
Organizations are increasingly depending on process models and best practices to improve business processes. Defining and deploying policies, procedures and guidelines as per various popular standards, models, frameworks such as CMMI-DEV, CMMI-SVC, CMMI-ACQ, ITIL, ISO 20000, TL 9000, ISO 9001, AS 9100, eSCM for quality and service management to control business processes at the organization level.
ProMinds provides solutions to help organizations take advantage of such industry proven standards, models and frameworks in isolation as well as in combinations:
Service Offering Areas Covered
IT Service Management ITIL, ISO 20000
Quality Management TL 9000, ISO 9001, AS 9100, eSCM