Telecom |
| Capability and Maturity |
| IT Governance, Risk and Compliance |
| Technology, Performance and Transformation |
| Capability and Maturity : |
Capability Maturity broadly refers to a process improvement approach that is based on a process model and best practices that lead to improved business performance of an organization. It demonstrates organizations capability to consistently provide products and services that meet customer requirements and expectations to enhance customer satisfaction through business processes.
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| Organizations are increasingly depending on process models and best practices to improve business processes. Defining and deploying policies, procedures and guidelines as per various popular standards, models, frameworks such as CMMI-DEV, CMMI-SVC, CMMI-ACQ, ITIL, ISO 20000, TL 9000, ISO 9001, AS 9100, eSCM for quality and service management to control business processes at the organization level. |
| ProMinds® provides solutions to help organizations take advantage of such industry proven standards, models and frameworks in isolation as well as in combinations: |
| Service Offering |
Areas Covered |
| CMMI® |
CMMI-DEV, CMMI-SVC, CMMI-ACQ |
| IT Service Management |
ITIL, ISO 20000 |
| Quality Management |
TL 9000, ISO 9001, AS 9100, eSCM |
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| IT Governance, Risk & Compliance : |
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| All organizations and Government departments are increasingly depending on Information Technology (IT) to support their operations. Information Technology became backbone and life line to deliver products or provide services to customers. However, Information Technology is prone to several risks like virus attacks, intrusions, information leakages, IP violations, system failures, errors, fraud etc. |
| To address Technology risks, many organizations have been adopting IT governance standards and popular frameworks such as COBIT, ITIL and ISO 27002 to built information security within IT processes. Further, organizations have to re-align their IT processes to comply with several laws and regulations, such as SOX, FFIEC, PCI DSS, GLBA, HIPAA etc., prescribed by Governments and regulatory bodies in different countries.
ProMinds is uniquely placed to help organizations in providing IT GRC solutions. ProMinds uses time tested and proven methodology to deliver the following IT Governance, Risk and Compliance (GRC) solutions: |
| ProMinds® is uniquely placed to help organizations in providing IT GRC solutions. ProMinds uses time tested and proven methodology to deliver the following IT Governance, Risk and Compliance (GRC) solutions: |
| Service Offering |
Areas Covered |
| Information Security Management System (ISMS) |
ISO 27001 |
| Business Continuity Management System |
BS 25999, ISO/IEC 27031 and Resilience Management Model (CERT@-RMM) |
| Vulnerability Assessment |
IT Infrastructure (Network, Firewall, Servers etc) |
| Penetration Testing |
IT Infrastructure (External and Internal Network) |
| Web Application Security |
Open Web Application Security (OWASP) and Application Software |
| Security Code Review |
White Box Testing of application software |
| Regulatory Compliance |
HIPAA. SAS 70, SOX, HL7, DPA, ITA 2008 |
| PCI Compliance |
PCI DSS, PA DSS |
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| Technology, Performance and Transformation : |
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| Today Private and Public Sector Organizations, irrespective of their size, geography and business are facing common challenges, in terms of: |
| a. Information Technology & its use within |
| b. Performance in terms of its business & employees |
| c. Transformation towards increased productivity and better decision making |
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| All these have become inevitable for any business and being a driving force for its increased growth in the global arena. |
| ProMinds® is uniquely placing itself to offer services on this front, to help the public and private sector improve their overall business prospects in terms of TPT and ensure that, the investments made on IT and People yield optimum results. |
| Service Offering |
Areas Covered |
| IT Business Assessments |
IT Infrastructure Design, Hardware and Software, Process Automation, Integration & Interfacing of business functions, technology and protection. |
| Six Sigma |
Process Definition, Design and Improvement |
| Balanced Scorecard |
Framework Design, Integration and Interfacing, Metrics on Performance and Management Presentation |
| PCMM (People Capability Maturity Model) |
Assessment, Implementation and Certification |
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